10 Questions You Must Ask Before Hiring a Web Design Agency
Avoid agency nightmare traps. Ask about code ownership, hosting isolation, turnaround timelines, and ongoing maintenance fees.
SM
Stephen Moorhouse
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April 26, 2026
Hiring the wrong web agency can cost you months of wasted time and thousands of dollars in lost revenue. Protect your business by asking these 10 critical questions.
The Essential Agency Vetting Checklist
- 1. Do I own 100% of the code, design files, and domain rights upon completion?
- 2. Is hosting on a dedicated isolated server or a shared pool?
- 3. What is your guaranteed launch turnaround timeline?
- 4. Are on-demand content updates included or billed at $150+/hour?
- 5. Do you build with bespoke code or recycle templates?
ABOUT THE AUTHOR
Stephen Moorhouse
Founder & Principal Consultant of Smoortech Consulting, helping growing businesses implement AI, automation, CRM integrations, and custom software.